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Don鈥檛 blame academics like me for Facebook鈥檚 privacy crisis

Mark Zuckerberg wonders what is going on at Cambridge University 鈥 I can tell him, but he won鈥檛 like what privacy researchers have found, says Ross Anderson

By Ross Anderson

13 April 2018

Facebook CEO Mark Zuckerberg testifies before a joint hearing of the Commerce and Judiciary Committees on Capitol Hill in Washington, DC,, about the use of Facebook data to target American voters in the 2016 election. Mark Zuckerberg testifies before the Senate Commerce and Judiciary Committees, Washington DC, USA - 10 Apr 2018

Mark Zuckerberg has questioned the role of Cambridge University in Facebook’s recent data privacy row

Oliver Contreras/Sipa USA/REX/Shutterstock

Mark Zuckerberg has tried to deflect blame for Facebook鈥檚 privacy crisis by pointing the finger at my university. 鈥淲e do need to understand whether there was something bad going on in Cambridge University overall, that will require a stronger action from us,鈥 he told the US Senate this week.

There is a short answer to that, and a deeper one. The short answer is that when Aleksandr Kogan, the researcher whose 鈥淭his Is Your Digital Life鈥 app is at the heart of the current row, applied to use the data collected by his company in university research, . The reason? While the people who installed his app had consented to their data being used in research, their Facebook 鈥渇riends鈥 had not.

The deeper answer goes back almost 10 years, to when I asked two PhD candidates to choose a topic. They said 鈥淔acebook privacy鈥. Seeing my astonishment, one of them said 鈥淲e don鈥檛 expect a married guy like you to appreciate this, but in Cambridge all the party invitations come via Facebook, so if you鈥檙e not on Facebook you go to no parties, you meet no girls, you have no sex, so you have no kids and your genes die out. It鈥檚 a Darwinian imperative to be on Facebook. Yet you seem to have no privacy. We鈥檙e wondering if it鈥檚 possible to fix that.鈥

Six months later, they gave it up as hopeless. Facebook operates by providing users with a false sense of security, of being in a private and intimate space, so they puts lots of sensitive information online 鈥 which Facebook鈥檚 advertisers can then use to target them.

Opting out is made deliberately difficult. Yet thanks to a decade of data on students鈥 privacy preferences, we that as time goes by, ever more users discover Facebook鈥檚 privacy settings and figure out how to use them. Facebook responds with periodic redesigns that often reset people to 鈥渟haring鈥 their data with advertisers by default. As a result, users have to learn new and often confusing privacy controls. Yet, after each reset, more people choose to opt out.

Academia has indeed got a lot to say about Facebook and privacy, but maybe not the things that Mr Zuckerberg wants to hear. Facebook is powerful not because it has great products, but because of network effects; people need to use the tools that everyone else uses. Competing firms such as Instagram and WhatsApp get bought out. And research shows that, although people often disregard privacy, they are starting to learn not to.

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