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Phone learns to send app notifications only when you want them

By Matt Reynolds

23 March 2017

A phone screen

Go away, I’m too busy to check these now

Iain Masterton/Alamy Stock Photo

Excuse me, is now a good time? Smartphones that learn when you鈥檙e most likely to respond to notifications could stop apps from interrupting at inconvenient moments.

and his team at Rutgers University in New Jersey are using machine learning to better manage the deluge of smartphone notifications. The group has created an app that uses information about a person鈥檚 location, current activity and personality to predict the best time to deliver notifications.

The app surveyed volunteers many times a day 鈥 using its own pop-up notifications 鈥 and asked them to rate how interruptible they were on a scale from 鈥渉ighly interruptible鈥 to 鈥渉ighly uninterruptible鈥. It also used the phone’s sensors to collect data on the person鈥檚 location and movement. This information was combined with the volunteers鈥 personality test scores to build a profile of when they would be most happy to see a notification.

Fill the silence

Throughout the four-week trial, the app鈥檚 algorithm used this data to learn when best to send the notifications. If it predicted someone would be highly uninterruptible, it didn鈥檛 send a survey request. When it did send a notification, the researchers compared its predictions with the volunteers鈥 self-reported interruptibility scores.

After an average of 16 days, the app could predict someone鈥檚 score with an accuracy of 75 per cent. Although every volunteer had their own preferences about when and where they liked to receive notifications, the location data suggests they were generally least happy to be interrupted while out shopping, says Lindqvist. Unsurprisingly, people were happier to be interrupted when they were in a good mood.

People with similar personalities were also likely to have similar preferences. The personality test the volunteers took was based on the 鈥渂ig five鈥 traits 鈥 extraversion, agreeableness, conscientiousness, neuroticism and openness. Taking those scores into account increased the algorithm鈥檚 accuracy by 10 per cent, says Lindqvist. The team will present the work at a in Denver, Colorado, in May.

Hold the spam

Most smartphones already offer some options for filtering notifications, say at the Technical University of Cologne, Germany, but it鈥檚 difficult to create a system that works for all situations. 鈥淭here is a very broad range of how important notifications are. Not all of them are urgent,鈥 he says. An ideal system could hold back most notifications if a user was at the gym, for example, but still send an alert if they received an important email.

A team at South Korea鈥檚 Advanced Institute of Science and Technology has taken a different approach to the same problem. They have developed a system that uses a phone鈥檚 microphone and Bluetooth to detect natural 鈥渂reaks鈥 in social situations as they occur, such as pauses in a meal. It holds notifications until there is a silence, or the Bluetooth detects that a friend鈥檚 phone has moved away. In a trial, the system .

But recognising when people are most open to being interrupted won鈥檛 necessarily lead to fewer notifications overall, says Lindqvist. Instead, app creators could use that information to target notifications at times they estimate users are more likely to respond.

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