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The Department of Trade and Industry has revoked export licences for
military goods to Liberia, following the UN Security Council鈥檚 Resolution
788, which places an embargo on all deliveries of weapons and military equipment
to the West African trouble spot.

Naturally, Britain鈥檚 arms trade with Liberia will continue unchanged,
and in a year or so, when someone finds out, there will be a spate of statements
from ministers saying things like: 鈥楢re you sure those were guns? I was
told they were water pistols鈥� and 鈥楲iberia? Oh dear me, I thought they were
talking about Libya鈥� and 鈥楴obody told me anything.鈥�

* * *

Baroness Denton, the British government鈥檚 small firms minister, recently
spoke at a Confederation of British Industry conference. In words that Norman
Lamont might take to heart, she noted that in the recession 鈥榣ate payment
of bills is killing off sound and viable small firms鈥�.

She offered advice. 鈥楻ing up daily when the monies are overdue. Ring
the chairman 鈥� even at home 鈥� and go and collect it. It鈥檚 your money. Ask
for it!鈥� she thundered.

But how many people have the home numbers of company chairmen 鈥� especially
those that run companies which are slow at paying bills 鈥� in their address
books? Most of them are ex-directory.

Feedback decided to ask the Baroness for her thoughts on making chairmen鈥檚
phone numbers more available. So we tried to get hold of her phone number,
using the kind of information technology which the DTI advocates British
businesses should use. Phone Disc is a CD-ROM which British Telecom rents
out for a cool 拢2200 a year. It stores all listed phone numbers in
Britain.

Unfortunately Phone Disc showed no Baroness Denton. Nor did it show
the number of Norman Lamont, 11 Downing Street.

* * *

What does the word 鈥榋eneca鈥� mean to you? Is it a camera, a washing machine,
perhaps a new board game? No, it鈥檚 the astonishingly naff new name for
ICI Bioscience, the pharmaceuticals and biotechnology arm of ICI created
earlier this year when the company decided to split its operations in half.
ICI spent a princely 鈥榝ive-figure sum鈥� dreaming up the word Zeneca.

According to David Barnes, who will take over as chief executive when
Zeneca adopts its new name on 1 January next year, the title is derived
from the word 鈥榸enith鈥�, and is meant to reflect its status as a leading
bioscience company. 鈥楾he capital Z is derived from the ancient notational
device employed by alchemists which means 鈥榯o solve鈥�,鈥� continues the company
blurb.

One thing鈥檚 for sure. Whatever Zeneca鈥檚 position in global economics,
it will certainly be listed near the end of any telephone directory 鈥�
a bad omen, as any cab firm owner will tell you.

* * *

Next time you visit a museum, watch out for a shifty-looking person
who keeps following you around with a pen and a notebook. He or she is likely
to be a member of the museum鈥檚 staff who is preparing a paper for next year鈥檚
conference at the Science Museum on 鈥榲isitor studies鈥�, to be held in September.

Yes, that鈥檚 right. While you are studying the exhibits at the museum,
the museum could also be studying you, in order to improve its 鈥榚valuation
methods鈥� and work out 鈥榳hat the future holds鈥� for museum visitors.

Feedback wonders if the outcome of all this will be the addition of
new 鈥榲isitor galleries鈥� to our museums, with stuffed visitors behind glass
who do typical visitor things like eating ice creams or asking where the
toilet is when you press a button.

* * *

What鈥檚 this? A press release from the Water Companies Association about
the recent ruling from the European Court of Justice that Britain had breached
the European Commission law on levels of nitrates in tap water? What did
it say? 鈥楽orry,鈥� perhaps?

Not a bit of it. We learn that the ruling 鈥榳hich finds the British government
failed to correctly transpose the EC directive into UK law has no bearing
on drinking water quality in this country鈥�.

Well, that鈥檚 all right, then.

* * *

A subtle subliminal message lies at the heart of the widely distributed
Foreign Office pamphlet Britain in Europe, which is designed to convince
a doubting nation of the advantages of the Maastricht treaty.

The second page has a satellite picture of Europe, coloured to show
the autumnal temperature across the continent. Most of Europe is a merry
mix of hues, with snow over the Alps and heat on the plains of Spain. Britain,
however, stands out as being uniformly blue, dull and chilly.

Is the Foreign Office trying to insinuate that Britain could get left
out in the cold if it rejects the Maastricht treaty? Heaven forfend, said
a Foreign Office spokesman. 鈥楾here was no particular reason for the choice.鈥�

* * *

The bubble has burst for the Japanese balloon industry. The trouble
started with the publication of an environmental guidebook, 50 Simple Things
You Can Do To Save The Earth. The book warned that sea animals may choke
to death on collapsed balloons floating in the water. Turtles, for example,
are liable to mistake them for edible jellyfish.

As a result, balloon sales in Japan have dropped by 30 per cent since
September 1990. Schools stopped using them, companies stopped ordering them
for their office parties. Tokyo Disneyland, which used to get through 200
000 balloons a year, cancelled all attractions involving balloons.

But help is at hand. A Tokyo firm, Castle, has developed an environmentally
friendly balloon that dissolves in water. 鈥楴o business can survive without
considering what adverse effects a product will have on the environment.
The balloon industry is no exception,鈥� says the president of Castle, Yasuhiro
Osone.

Feedback applauds this philosophy, but hopes the new balloons will not
sell at an inflated price.